GM / General Motors: Service bulletins

Try www.alldata.com. You can get a listing (and brief description) of
the recalls and bulletins.

Check with your local public library. Ours have full access to
Alldata, but it's only available through the PC's physically at the
library. I access the ones I need from there and e-mail them to
myself so I can print them at home.

Good luck.



On Wed, 22 Oct 2003 01:26:04 GMT, "Eightupman"
<com> wrote:
 

"Eightupman" <com> wrote in message
news:M0llb.102$southeast.rr.com... 
learn 
number 
would 
my 

You could try google with the TSB number, sometimes you get sites that have
the TSBs posted.

Yes the GMPP warranty is good...but just because you only have 12 months,
you still have options to extend with many different companies, most good,
some not so good...Try www.http://www.1sourceautowarranty.com/
Having said that, what is the service bulletin or campaign number...
Steve

"Eightupman" <com> wrote in message
news:M0llb.102$southeast.rr.com... 
learn 
number 
would 
my 

0852004A

"Skeezicks" <ca> wrote in message
news:Zjmlb.143340$.. 
cluster. 
I 

"Eightupman" wrote
 

Actually, its....00-08-52-004A.

It has to be presented in the above format
in order for it to be searchable on the GM
web site.

Here is the text of the service bulletin. There was
one illustration, but it won't be included.

Intermittent Operation of RKE System (Replace I/P Cluster) #00-08-52-004A -
(10/11/2000)
Intermittent Operation of Remote Keyless Entry System (Replace Instrument
Panel Cluster)
2000 Chevrolet Impala, Monte Carlo

This bulletin is being revised to update the parts information. Please
discard Corporate Bulletin Number 00-08-52-004 (Section 8- Body and
Accessories).

Condition
Some customers may comment that the remote keyless entry system fails to
unlock all of the passenger doors when the key fob is pressed the second
time.

This condition is intermittent.

Cause
Conflicting radio frequencies may cause a temporary logic lock-up of the
remote keyless entry system.

Correction
1.. Turn the ignition to the OFF position and remove the key from the
lock.
2.. Exit the vehicle and lock all the doors.
3.. Wait at least 10 seconds.
4.. From a distance greater than 3 m (10 ft) but less than 9 m (30 ft),
press the unlock tab on the remote keyless entry transmitter. The driver's
door will unlock. After waiting 1-2 seconds, depress the unlock tab the
second time. The other doors should unlock. If there is no response to the
second key press, wait 30 seconds and depress the unlock tab again. If the
doors unlock after the 30 second wait, disconnect the instrument cluster
class 2 serial data wiring from the splice pack by completing the following
additional steps:
1.. Remove the driver's side instrument panel sound insulator panel.



2.. Adjacent to the park brake assembly is a wiring harness
approximately 24 mm (1 in) in diameter. The wiring harness will have a piece
of white tape identifying the location of the splice pack. Remove enough of
the wiring harness tape to separate the splice pack and remove the gray wire
from cavity "G" of the splice pack.
5.. Exit the vehicle and lock all of the doors.
6.. Wait at least 10 seconds.
7.. From a distance greater than 3 m (10 ft) but less than 9 m (30 ft),
press the unlock tab on the remote keyless entry transmitter. The driver's
door will unlock. After waiting 1-2 seconds, depress the unlock tab the
second time. The other doors should unlock.
8.. If the doors unlock at the command of the remote transmitter
correctly, exchange the Instrument Panel Cluster with one obtained from an
ACDelco® Service Center.
9.. Place the gray wire back into cavity "G" and retape the wiring
harness.
10.. If the exchange cluster is not available for replacement at this
time, reinstall the sound insulator panel.
11.. Return the vehicle to the customer with the request to return the
vehicle once the part is available.
12.. When the exchange cluster becomes available, replace the Instrument
Panel Cluster. Refer to the Instrument Panel, Gauges and Console sub-section
of the Service Manual for replacement procedures.
Parts Information
The following parts are available by contacting an ACDelco® Service Center.

Model
Part Number
Description

Impala
09381191
(U11) Police - MPH

09381171
(U2E) Base Cluster - MPH

09381201
(U11) Police - KPH

09381181
(U2E) Base Cluster - KPH

Monte Carlo
09383221
(UB3) Pace Car Replica - MPH

09383201
(UB3) Non-Pace Car - MPH

09383231
(UB3) Pace Car Replica - KPH

09383211
(UB3) Non-Pace Car - KPH

Impala, Monte Carlo
09383181
(UH8) Cool Temp, Tach, Trip - MPH

09381221
(UH8) Cool Temp, Tach, Trip - KPH


Warranty Information
For vehicles repaired under warranty, use:

Labor Operation
Description
Model
Labor Time

N6622
Wiring Repair - Occupant Information Systems
Impala, Monte Carlo
0.3 hr

N4180
Cluster - Remove & Replace
Impala
0.6 hr

Monte Carlo
0.4 hr

Cluster - Diagnose, Remove & Replace
Impala
0.8 hr

Monte Carlo
0.6 hr



Important
Only one of these labor operations may be claimed on a single repair order.
If the system is diagnosed and the vehicle is to be returned at a later
date, use Labor Operation N6622 for the diagnosis time.

If the replacement of the cluster is completed on another repair order
(separate from the diagnosis), use Labor Operation N4180, with 0.6 hr for
the Impala and 0.4 hr for the Monte Carlo.

If the repair is diagnosed and the cluster is replaced on the day the repair
order was written, use Labor Operation N4180, with 0.8 hr for the Impala and
0.6 hr for the Monte Carlo.

The reason for the difference in the times are duplication times required,
such as placing the vehicle in the stall once instead of twice, removal of
the sound insulator panel once instead of twice, etc.

************************************************** **

Ian

THANKS!!! This is exactly the problem that the Monte went in for. I still
don't get what in the CLUSTER would cause this problem.....And it does not
mention changing the BCM.....I wonder if the mechanic changed mine because
it was quicker. The service bulletin even tells the mechanic to put the
dash back in and give it back to the customer until a new dash becomes
available. They did not do that in my case. But hey...they are the ones
paying for the rental of a 2004 Silverado.....mmmmm almost a better ride
than the Monte!!!

Is there any way that I could access this kind of information myself, ,or is
it because you work at a dealer? I would like to learn about all the
bulletins about my car.

8-upman

"shiden_kai" <com> wrote in message
news:KvElb.1297$.. 
#00-08-52-004A - 
following 
piece 
of 
wire 
sub-section 
Center. 
order. 
repair 
and 

What disconnecting the wire described in the bulletin appears to do is
disconnect the instrument cluster from the vehicle's Class 2 data bus. I
would imagine that the problem is due to the instrument cluster doing
something strange on the bus that interferes with the unlock command..

--
Robert Hancock Saskatoon, SK, Canada
To email, remove "nospam" from ca
Home Page: http://www.roberthancock.com/


"Eightupman" <com> wrote in message
news:L9Flb.4657$southeast.rr.com... 
still 
is 
Instrument 
ft), 
driver's 
the 
the 
ft), 
driver's 
an 
Instrument 
for 
required, 
of 

With no power in the cluster???

"Robert Hancock" <ca> wrote in message
news:iFIlb.151283$.. 
not 
because 
ones 
ride 
,or 
to 
second 
the 
the 
the 
cluster 
panel. 
enough 
gray 
the 
from 
this 
the 
later 
Impala 
removal