Ford Focus: Focus Front Springs Breaking

"Henri" <com> wrote
 

They do take responsibility and they haven't hidden behind excuses. These
explanations were mine, not theirs.

"Dave Gower" wrote: 

After having new tires put on my 2001 Focus wagon I started to drive
off when I heard a clunking noise coming from the right front side of
my car. I called the clerk over and told him to check my car because
of the noise. He had the mechanic look and I was told my spring was
broken. In over 30 years of cars I have never had a spring break
before. The worse part of this is that the local Ford dealer didnt
have any springs. He said he would try and get a pair withing four
days. This is day three and still no springs. I tried calling my Ford
Dealer this afternoon. They took my number but have not reurned my
call. Then I did a search on the Internet and found your post. I will
be going down to the dealership in person tomorrow. Thanks for this
information!!!
Jim
Valparaiso, Indiana

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Jim,

Depending on where the spring is broken, I bet the very bottom, you
can drive the car. I look back on the noise I had with my 2001 wagon
and now I'm pretty sure I drove close to two years with the spring
broken, the last few weeks is when it really started making noise but
only if I hit some large bumps or hump in the road to unload the
suspension. Ford was fantastic about it, they never tried to avoid
fixing the car and it's out of warranty with 40,000 miles.

Gene


On 11 May 2005 19:25:32 -0500, valpojim
<com> wrote:
 

Maybe its because they were forced to put a 10 year warranty on the springs.

"Happy Go Lucky" <usa> wrote in message
news:com...
Jim,

Depending on where the spring is broken, I bet the very bottom, you
can drive the car. I look back on the noise I had with my 2001 wagon
and now I'm pretty sure I drove close to two years with the spring
broken, the last few weeks is when it really started making noise but
only if I hit some large bumps or hump in the road to unload the
suspension. Ford was fantastic about it, they never tried to avoid
fixing the car and it's out of warranty with 40,000 miles.

Gene


On 11 May 2005 19:25:32 -0500, valpojim
<com> wrote:
 

"Henri" wrote: 

Happy,
Well I just came back from visiting my Ford Dealer. I went to the shop
and related the story to them about my broken spring. I also told them
that after doing some research I found that Ford Motor Company had
extended the warranty on the front springs. The attendant did some
research for a couple of minutes and then told me that I had two
choices. If I could bring them the car they would replace the broken
spring and the other one at no cost to me....or if I couldn’t get the
car to them that they would have Ford reinburse me the cost of both
the labor and springs from the shop my Ford was at. There was no
hassel. Now I am elated that I saved myself just over three hundred
dollars by doing a little research. The question remains....why hasn’t
Ford informed all effected Focus owners of this extended warranty? One
can only draw one conclusion and that I think is sad. Thanks again for
the information.
Jim
PS: I wonder how long we’re going to have to wait to be reinbursed?
Hell....as long as we get it I will be happy.

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valpojim wrote:
 

I recived my notice of the recall related to this defect in
the mail more then a year ago.

--
John in the sand box of Marylands eastern shore.

"Dave Gower" <ca> wrote in message
news:ca... 

And Third, Ford has been hammering their suppliers over pricing, which could
lead to suppliers cutting corners.

John Cairns

"John R Cambron" <*net*> wrote
 

I got mine last fall.