Pontiac: 2001 Grand Prix bad tie rod??

Took the Gran Prix for its state inspection yesterday, it's a 2001 with
23,000 miles and it failed
because the tire rod end was shot. You could easily push it up and down,
and side to side.
The shop asked me if I still had any warranty.
Being a 2001 I'm thinking GM will probably say well it's past it's 3 years
deal with it, but
I've got other ideas. In the first 20,000 miles this car has all four
rotors and pads replaced twice
due to warped rotors and now this. I have never seen a tie rod go bad in
23,000 miles so I think this
is a defective part. Granted if the car had hit a curb or some deep
potholes I might think differently
but this car had been babied and driven 80% on the highway. What are your
opinions?

The dealership covered the cost and replacement of the tie rod under a
"good faith" warranty. They
did not cover the cost of the alignment. The dealer said the part was
defective when put on the car and
probably didn't have enough grease in it. This tie rod is packed and
sealed with grease and there are
NOT grease fittings on it and it cannot be retrofitted with grease
fittings so as an owner there was
absolutely nothing I could do to prevent the failure of the part.
I called 1800-gmcares and opened a complaint about the car and asked that
GM cover the cost of the alignment.
I also told them that the dealership has been more then accomadating and
has done an excellent job and
it's time for GM to step up and cover the cost due to the failure of the
defective part. The service rep said they don't normally cover the
alignment. I told her I could fully agree IF the part was NOT defective
but since it
was defective and failed they should reimburse me my out of pocket cost.
GM said they'd call me tomorrow
with an answer after they investigate the service performed.

On Mon, 02 Feb 2004 01:54:28 GMT, null <net> wrote:
 



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